↩️ Return & Refund Policy — Carry His Image
Last Updated: 11/14/2025
We want you to love your purchase. If something isn’t right, we offer a 30-day return policy for eligible items.
1. Return Eligibility
You may request a return within 30 days if:
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The item is unused, unworn, and in original condition
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The item is not a customized or personalized product
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You contact us first for authorization
📩 Email: support@carryhisimage.com
Customers are responsible for return shipping costs.
2. Non-Returnable Items
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Used, washed, or worn items
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Items without original packaging
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Final sale items
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Customized or printed-on-demand items unless defective
(Since we use Printify, each item is made to order.)
3. Damaged, Defective, or Incorrect Orders
If you receive a damaged or incorrect item:
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Send photos within 48 hours of delivery
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We will replace it free of charge
4. Refunds
Once your return is received and inspected, you will receive:
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A refund to your original payment method
Processing times may vary by bank.
5. Exchanges
We currently offer exchanges only for:
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Damaged items
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Incorrect items